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About Prosper Health PC Prosper Health PC is a brand-new medical clinic dedicated to providing exceptional, patient-centered care. As we prepare to open our doors and welcome our first patients, we are looking for a warm, organized, and highly reliable Front Office Medical Receptionist to be the welcoming face of our practice. This is a unique opportunity to get in on the ground floor of a growing clinic and help shape a positive, efficient environment from day one.

The Role: The Front Office Medical Receptionist is the first point of contact for our patients. You will manage the flow of the reception area, ensure that patient check-in and check-out processes run smoothly, and handle vital administrative duties that keep the clinic operating efficiently.

Key Responsibilities:

Patient Experience:

Warmly greet patients upon arrival and ensure the waiting area remains clean and welcoming.
Answer multi-line phone calls, direct inquiries, and take accurate messages.
Assist new patients with intake forms and explain clinic policies clearly.

Scheduling & Coordination:

Schedule, confirm, and manage patient appointments using our Electronic Medical Record (EMR) system.
Coordinate with the clinical team to minimize patient wait times and optimize the daily schedule.

Administrative & Financial Duties:

Verify insurance eligibility prior to appointments.
Collect co-pays, outstanding balances, and self-pay payments at check-in/check-out.
Ensure all patient records are accurately updated and maintained in strict compliance with HIPAA regulations.
Assist with setting up front-desk workflows and organizing office supplies as the clinic establishes its daily routines.

Qualifications:

High school diploma or equivalent (Associate’s degree or medical administration certificate is a plus).
Previous experience as a medical receptionist or in a healthcare front office setting is highly preferred.
Familiarity with medical terminology, basic insurance verification, and HIPAA guidelines.
Proficiency with EMR systems and basic office software.
Exceptional communication and customer service skills—you must be able to handle stressful situations with grace and a smile.
Strong organizational skills and attention to detail.

What We Offer:

Competitive hourly rate.
The opportunity to be a foundational team member in a brand-new, growing medical practice.

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